Truckr Terms and Conditions

Terms and Conditions

Truckr mobile app, (hereinafter referred to as Truckr) is owned, and promoted by Valethi Solutions Pvt Ltd (hereinafter referred to as Truckr), a company incorporated in India under the Companies Act, 1956 and having its registered office at plot #8, Yeshwant nagar, In front of VNIT Gate, North Ambazari Road , Nagpur (Maharashtra, INDIA) – 440023

Truckr, including subsidiaries and affiliates (we or us or our) provides the information contained on any of the pages comprising the Truckr mobile app (mobile app) to Customers (Customers) (cumulatively referred to as you or your or Users hereinafter) subject to the terms and conditions set out in these terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the Truckr mobile app.

Truckr may amend/modify these Terms and Conditions at any time, and such modifications shall be effective immediately upon posting of the modified Terms and Conditions on Truckr. We advise you to review the modified Terms and Conditions periodically to be aware of such modifications. Your continued access or use of Truckr shall be deemed conclusive proof of your acceptance of these Terms and Conditions, as amended/modified from time to time.

Truckr may terminate your access, block your future access and/or seek such additional measures that may deemed to be fit in case of any usage of Truckr inconsistent with the Terms and Conditions provided below

General Terms

The content of the pages of this mobile app is for your general information and use only. It is subject to change without notice.

Membership Eligibility

Use of the Truckr mobile app is available only to persons or business entities who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 are not eligible to use the Truckr mobile app.

Business entity registration: If you are not registering as an Individual, you represent that you are duly authorized by the business entity to accept this User Agreement and you have the authority to bind that business entity to this User Agreement.

Your Account

If you use the Truckr mobile app, you are responsible for maintaining the confidentiality of your account and for restricting access to your mobile to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the My Profile screen of the Truckr mobile app. Truckr reserves the right to refuse access to the Truckr mobile app, terminate accounts, remove or edit content at any time without notice to you.

E-Platform for Communication

You agree, understand and acknowledge that the Truckr mobile app is an online platform to meet the need of transporters to find payloads and need of shippers to find truckslisted on the Truckr mobile app. You further agree and acknowledge that Truckr is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the Truckr mobile app. accordingly, the contract of Truck Hiring on the Truckr mobile app shall be a strictly bipartite contract between you and the Transporter or Shipper on Truckr.

Access to Truckr

We will do our utmost to ensure that availability of the Truckr mobile app will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the Truckr mobile app may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

Licence for mobile app access

Truckr grants you a limited licence to access and make personal use of this mobile appor its contents, but not to download or modify it, or any portion of it, except with express written consent of Truckr and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this mobile app or its contents; any collection and use of any service listings, descriptions, or prices; any derivative use of this mobile app or its contents; any downloading or copying of account information for the benefit of another party; or any use of data mining, robots, or similar data gathering and extraction tools.

This mobile app or any portion of this mobile app (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Truckr and / or its affiliates, as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Truckr and its affiliates without express written consent. Any unauthorised use terminates the permission or license granted by Truckr and / or its affiliates, as applicable.

Conditions of Service (Between Transporter and Shipper)

All commercial/contractual terms are offered by and agreed to between Transporters and Shippers alone. The commercial/contractual terms include without limitation Freight Charges, Payment methods, Payment terms, Date, Period and Type of Truck Service, Truckr does not have any control or does not determine or advice or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the Transporter and Shipper. Truckr does not make any representation or Warranty as to specifics (such as quality, value, saleability, etc.) of the services proposed to be required or provided. Truckr does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Truckr mobile app. Truckr accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

Truckr is not responsible for any non-performance or breach of any contract entered into between Transporter and Shipper. Truckr cannot and does not guarantee that the concerned Transporter and/or Shipper will perform any transaction concluded on the Truckr mobile app. Truckr shall not and is not required to mediate or resolve any dispute or disagreement between Transporter and Shipper.

Truckr provides information about its users as provided by the Customers during the transactions. However, Truckr does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of its Users. You are advised to independently verify the bona fides of any particular User that you choose to deal with on the Truckr mobile app and use your best judgement in that behalf.

Truckr does not at any point of time during any transaction between Transporter and Shipper on the Truckr mobile app come into or take possession of any of the services offered by Transporter or Shipper nor does it at any point gain title to or have any rights or claims over the services offered by Transporter or Shipper.

You shall independently agree upon the manner and terms and conditions of Services, Payments, etc. with the Transporter or Shipper You transact with. Truckr Transaction Fees: At the time of E-Confirmation, applicable Transaction Fees shall be deducted from the E-Wallet of the Transacting Parties. These charges shall be separate from the Freight Payments to be made by the Shipper or received by the Transporter.

Freight Payments under Pay-Direct Payment Method: The freight payment shall directly be paid by the Shipper to the Transporter according to the agreed payment terms in the E-Confirmation. These are the charges that will be received by the Transporter from the Shipper. All other incidental charges like loading & unloading and transit expenses shall be borne by the Transporter unless it is specified.

Goods Declaration: The cost of loaded goods shall be as declared in original invoice of the materials loaded. The quality and quantity of the goods transported shall be as per specifications declared by transporter on BILTI/LR/GR/CN. In case of wrong declaration in terms of Quantity or Size or Nature, Transporter shall have the right to refuse the load and the standard cancellation charges will be applicable and are to be paid directly to the truck Transporter.

Cancellation Charges: In case Transporter or Shipper cancels the order after E-Confirmation, standard cancellation charges shall be applicable. If the Vehicle has not reported within 6 hours of reporting time, Order shall automatically be cancelled and Standard Cancellation charges shall be applicable.

Refusal to Load Truck: Transporter shall have discretion to refuse the load in case the load is presented without carriage documents, sales tax documents, transit forms, invoices or any other statutory documents or any load that is prohibited by Govt. of India for carriage. Shipper shall have discretion to refuse the truck in case the truck is made available at loading site without the prescribed documents in the Load Posting: Standard cancellation charges will be applicable and shall be paid directly by the defaulting party to the other party.

Transit Insurance: Shipper will ensure all cargo that is loaded on the truck hired through Truckr is under suitable transit insurance coverage. In case Shipper loads any uninsured cargo, Shipper shall indemnify Transporter or Truckr against any un-occasioned loss/claims/ liabilities while goods are in-transit or loaded/unloaded or otherwise.

Halting Charges: If the truck is not provided with load or is not dispatched or unloaded within 6 Hours of Loading Time at Loading site or Reporting Time at Unloading site, Standard Halting Charges will be applicable and are to be paid directly to Transporter by Shipper. Late reporting Charges: If the truck has reported the Loading Site and late by 3 hours according to Agreed Reporting time, Standard Late Reporting Charges will be applicable and are to be paid directly to Shipper by Transporter.

Transit Delay Charges: If goods are delivered with a Transit time that is 6 hours more than Agreed Transit Time, Standard Transit Delay Charges shall be applicable and shall be directly paid by the Shipper to Transporter. However, Transit Delay due to force Majeure conditions like public unrest, act of God, etc. shall be exempted from charges. Transporter shall inform the Shipper of such available information.